Texting is how we talk now. We talk by tapping tiny messages on touchscreens—we message using SMS via mobile data networks, or through apps like Facebook Messenger or WhatsApp.
Prepare for leadership roles at the intersection of design and technology in Northwestern’s online MS in Information Design & Strategy program. In 2015, the Pew Research Center found that 64% of American adults owned a smartphone of some kind, up from 35% in 2011. We still refer to these personal, pocket-sized computers as phones, but “Phone” is now just one of many communication apps we neglect in favor of texting. Texting is the most widely used mobile data service in America. And in the wider world, four billion people have mobile phones, so 4 billion people have access to SMS or other messaging apps. For some, dictating messages into a wristwatch offers an appealing alternative to placing a call.